PRIVACY POLICY

1. Introduction

This privacy policy is intended to inform users of the website www.ch-g.fr about the collection, use and protection of their personal data. CH_G is committed to ensuring a high level of personal data protection in accordance with Regulation (EU) 2016/679 (GDPR) and applicable French legislation.

2. Data Controller

Charbel Ghanem, operating under the trade name CH_G
SIREN: 521 612 580
11 Square Jasmin, 75016 Paris, France
contact@ch-g.fr

3. Data Collected

The data that may be collected via the contact form includes: name, company where applicable, email address, phone number, type of mission requested, project stage, property location, asset type, and message content. All data is provided voluntarily by the user.

4. Purpose of Processing

Data collected is used exclusively for the following purposes: responding to enquiries, preliminary assessment of a mission request, and exchange of information in a pre-contractual context. No data is used for commercial or marketing purposes.

5. Legal Basis

Processing is based on the legitimate interest of CH_G in responding to received enquiries, and on the execution of pre-contractual measures at the request of the data subject.

6. Retention Period

Data is retained for the duration necessary to process the request and, where applicable, for the duration of the contractual relationship. Enquiries that do not result in a mission are deleted within a maximum period of 12 months.

7. Recipients of Data

Data is intended exclusively for CH_G and is neither sold, transferred, nor disclosed to third parties, except where required by law.

The website is hosted by DotEasy Technology Inc., acting as a technical subcontractor. The hosting provider may access data in the context of its maintenance and security obligations.

8. Security

CH_G implements appropriate technical and organisational measures to ensure the security and confidentiality of collected personal data.

9. User Rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data. You may exercise these rights by sending a request to contact@ch-g.fr. A response will be provided within a maximum period of one month. In the event of a dispute, you have the right to lodge a complaint with the CNIL (www.cnil.fr).

10. Cookies

The website uses cookies strictly necessary for its technical operation, including WordPress session cookies and SEO optimisation cookies (Rank Math). No advertising or commercial tracking cookies are used.